Information hotline and psychological assistance
We offer psychosocial support to everyone who has suffered due to the armed conflict in Ukraine. We provide information, but we also help cope with stress.
Providing information and psychological help
The Polish Red Cross offers psychosocial support to all those who have suffered from the armed conflict in Ukraine. We provide information, but we also help to cope with stress. The tools for this are the Polish Red Cross Helpline and the Przyjaciel w Kontaktcie program.
Information hotline
The Polish Red Cross offers psychosocial support to all those who have suffered due to the armed conflict in Ukraine. If you need someone to talk to, want to learn about other services, or have lost contact with loved ones as a result of the conflict - call us!
The hotline is open from Monday to Friday from 09:00 to 17:00.
Our assistance is anonymous and free of charge.
Number for callers from the territory of Poland
+48 800 088 136
Number for callers from abroad
+48 221 520 620
PCK Helpline on Telegram
- Current information on support and assistance.
- Recommendations from specialists regarding psychological support and adaptation.
- Announcements about training and psychosocial programs that facilitate finding oneself in a new reality.
"Friend in contact"
To program of the Polish Red Cross, aimed at strengthening stress management methods and improving the well-being of beneficiaries under the care of the PRC, particularly those affected by the consequences of armed conflict in Ukraine. Through regular contact with professional PRC staff, beneficiaries can benefit from psychosocial support, which can enhance their well-being and reduce feelings of loneliness.
The program „Friend in Contact” is available free of charge for all adults from Monday to Friday from 9:00 AM to 5:00 PM. To participate in the program, individuals must register using the form https://forms.office.com/e/jurPrVAQsz.
Others for Refugees and Migrants
Together to Independence
A program dedicated to Ukrainian citizens covered by temporary protection in Poland and living in collective accommodation centers. The activities are aimed at helping them become independent by leaving the centers, using career counseling and participating in integration and adaptation events.
Livelihoods
Under the "Livelihoods" program, refugees receive extensive support in integration. Its main goal is to increase employment opportunities and improve access to the local labor market for people who left Ukraine as a result of the conflict and temporarily settled in Poland.
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